Testimonials

While struggling to secure a rental property in a very tough rental market, a phone call to Elizabeth at Parkstone Property saw me signing a lease within 3 business days while other real estate agency’s have had my applications for up to a month. Professional, friendly and speedy. Excellent service, Thanks Elizabeth.

BLUF: If you are looking for a professional, respectful, and truly tenant-focused property manager in Mackay, Elizabeth and the team at Parkstone Property should be your first call. Whether you are renting or looking for someone to manage your investment property, you will not find better service anywhere in Australia.

There are simply not enough stars to express how we feel about Elizabeth and her team at Parkstone Property. Having rented across Australia, we can confidently say this was the most professional and personal rental experience we have ever had.

Elizabeth worked tirelessly to secure us the property originally, and the ongoing management that followed was second to none. No issue was ever too big or too small, and we always felt that our privacy and schedule were respected—routine inspections were minimally disruptive, and we received plenty of notice for any required works.

Unfortunately for us, the only reason we left the capable hands of Elizabeth and her team was because we purchased our own home. Even during the break lease process, Elizabeth went above and beyond—offering us a solution that saved us the maximum amount of money and facilitating a fast move-in timeline for the new tenants. She also respected our privacy by arranging only private inspections and avoiding weekends entirely.

If you are looking to rent in Mackay, we cannot recommend Parkstone Property highly enough. And if you are seeking a true professional to manage your investment property, do not hesitate to make the switch—Elizabeth is in a league of her own. We are fortunate to own land in Mackay, and when we begin the building process, there is no question: Elizabeth and her team will be the only people we trust to manage our property.

Thank you again to the entire team at Parkstone Property for delivering the most professional, personal, and outstanding service we have ever received in real estate.

Elizabeth has such a positive 'can do' attitude and solves problems with ease and efficiency. With a strong industry knowledge and excellent attention to detail, she is an absolute pleasure to work with. I trust her judgement when it comes to understanding who will make a good tenant. Given her ability to read all the small details that paint the picture of who would make a good tenant. Lastly, and most importantly Elizabeth and the team are just good kind-hearted people.

Elizabeth from Parkstone Property secured a tenant within just 24 hours of listing my property online. She is consistently responsive, readily available to address any questions, and provides exceptional customer service. I highly recommend her to any landlord seeking prompt, reliable support from a professional who truly cares about the effective management and long-term success of their rental properties.

Elizabeth and the team at Parkstone are truly second to none. Their exceptional attention to detail and client-focused approach are a breath of fresh air in the property management industry. At Parkstone, they see property management as a crucial part of an investor's toolkit, and they’ve consistently delivered outstanding results for our clients. As a Buyers Agency, we trust that our clients are in capable hands with Elizabeth and her team. I highly recommend them for anyone seeking top-notch property management services.

I recently had the pleasure of working with Elizabeth from Parkstone Property, and I couldn’t be more satisfied with the experience.

Despite a minor hiccup at the outset, Elizabeth handled the situation with remarkable ease and professionalism. She went above and beyond by securing a tenant even before the settlement date, ensuring zero days of vacancy for my property. Additionally, she coordinated bond cleaning, water efficiency services, and a smoke alarm test, all within the required timeframes.

Elizabeth truly excels in her role, and I wholeheartedly recommend her to anyone seeking top-notch property management services.

Elizabeth and Louise are great property managers - full of knowledge and more than happy to help out with any issues.

Highly recommend

We moved over to have our property managed because we greatly value the attention to detail provided.

The reliability when action is required is consistent and appreciated.

The kind hearts and integrity of the women running a smooth business is the cherry on top.

Glad to be in business with you.

Thank you ❤️

For discerning investors seeking exceptional property management in Mackay, Parkstone Property is the preeminent choice. Their consistently outstanding service effectively mitigates the inherent stresses of property ownership.

Parkstone Property's superior performance stems from their extensive experience, transparent communication, deep local market expertise, meticulous attention to detail, unwavering legislative compliance, innovative marketing strategies resulting in rapid tenant placement, rigorous tenant vetting, decisive action, and a reliable network of high-quality contractors.

Our experience has been overwhelmingly positive, and we wholeheartedly recommend Parkstone Property to any landlord considering investment in Mackay. Their value is immediately apparent upon engagement.

Thank you, Parkstone.

Elizabeth made the process of listing my rental property so smooth. Her attention to detail and knowledge in the industry is second to none.

After having a disappointing experience with property management in the past I would not think twice about using Elizabeth again.

I have been very impressed with Elizabeth's professionalism in being my property manager. She kept me informed with everything that was happening with the property and would listen to any problems I encountered. Elizabeth sorted everything out very quickly and had all the information available when asked. I would highly recommend Elizabeth as a property manager.

Having someone you trust with your property is paramount. Knowing that you are being kept informed and your property is in safe hands is important to me. Parkstone Property are not only experienced but proactive in maintaining my property and more importantly look after my tenants. If you are looking for excellence in property management, they are your team.

I am so fortunate that I was recommended your services. You are an excellent communicator and always strive to achieve the best outcome no matter what the task may be, as you were able to do for me. I have been super impressed with the level of service I have received to date and this is because you pride your business on delivering an open and direct line of communication with your customers at all times, and that to me is the most important pillar in any business could have. If there are investors out there looking to purchase in the Mackay region than you would be crazy not to engage the professionalism of Parkstone Property to manage your Investment. Thank you Elizabeth, keep up the excellent work, and where I can, I will definitely be recommending your services to other prospective investors in and around the Mackay region!